:root{--navy:#221859;--navy-700:#2f2470;--navy-100:#eceaf5;--orange:#ec6303;--orange-dark:#b14b03;--orange-100:#fdf0e5;--ink:#1a1a18;--muted:#5f5c6b;--line:#ddd9e6;--bg:#f4f3f8;--white:#fff;--green:#1c7c4a;--red:#b3261e;--amber:#b06d00;--radius:12px;--shadow:0 1px 2px rgba(34,24,89,0.06),0 4px 16px rgba(34,24,89,0.07)}*{box-sizing:border-box}body,html{margin:0;padding:0;background:var(--bg);color:var(--ink);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:16px;line-height:1.45;-webkit-text-size-adjust:100%}a{color:var(--navy)}.topbar{background:var(--navy);color:var(--white);padding:14px 18px;border-bottom:4px solid var(--orange);position:-webkit-sticky;position:sticky;top:0;z-index:20}.topbar-inner{max-width:900px;margin:0 auto;display:flex;align-items:center;justify-content:space-between;gap:12px}.brand{display:flex;flex-direction:column;line-height:1.15}.brand-name{font-size:12px;letter-spacing:.14em;text-transform:uppercase;color:#bdb7dd;font-weight:700}.brand-title{font-size:19px;font-weight:800;letter-spacing:-.01em}.topbar a{color:#fff;text-decoration:none;font-weight:600;font-size:14px}.topbar a:hover{text-decoration:underline}.wrap{max-width:900px;margin:0 auto;padding:18px 16px 80px}.wrap-wide{max-width:1180px}.banner{border-radius:var(--radius);padding:12px 14px;font-size:14px;margin-bottom:16px;border:1px solid}.banner-warn{background:#fff6e5;border-color:#ecc07a;color:#6b4500}.banner-error{background:#fdecea;border-color:#e9a49f;color:#7d1a15}.banner-info{background:var(--navy-100);border-color:#c7c0e2;color:var(--navy)}.card{background:var(--white);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px 16px;margin-bottom:16px}.card-head{display:flex;align-items:baseline;gap:10px;margin:-2px 0 14px;padding-bottom:10px;border-bottom:1px solid var(--line)}.card-step{background:var(--orange);color:#fff;font-size:12px;font-weight:800;min-width:24px;height:24px;border-radius:999px;display:inline-flex;align-items:center;justify-content:center;padding:0 7px;flex:none;position:relative;top:2px}.card-title{font-size:17px;font-weight:800;margin:0;letter-spacing:-.01em}.card-sub{font-size:13px;color:var(--muted);margin:4px 0 0}.field{margin-bottom:16px}.field:last-child{margin-bottom:0}.grid2{display:grid;grid-template-columns:1fr 1fr;grid-gap:14px;gap:14px}@media (max-width:560px){.grid2{grid-template-columns:1fr}}.lbl,label.lbl{display:block;font-size:14px;font-weight:700;margin-bottom:6px;color:var(--ink)}.req{color:var(--orange-dark);font-weight:800}.hint{font-size:12.5px;color:var(--muted);margin:5px 0 0}input[type=date],input[type=email],input[type=tel],input[type=text],input[type=time],select,textarea{width:100%;font:inherit;font-size:16px;color:var(--ink);background:var(--white);border:1.5px solid var(--line);border-radius:10px;padding:11px 12px;min-height:46px;-webkit-appearance:none;-moz-appearance:none;appearance:none}select{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 12 8'%3E%3Cpath fill='%235f5c6b' d='M1 1l5 5 5-5'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 13px center;background-size:12px;padding-right:36px}textarea{min-height:96px;resize:vertical;line-height:1.5}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--navy);box-shadow:0 0 0 3px rgba(34,24,89,.13)}input:disabled,input[readonly]{background:#f6f5fa;color:var(--muted)}.invalid input,.invalid select,.invalid textarea,input.invalid,select.invalid,textarea.invalid{border-color:var(--red);background:#fffafa}.err{color:var(--red);font-size:13px;font-weight:600;margin:5px 0 0}.chips{display:flex;flex-wrap:wrap;gap:8px}.chip{display:inline-flex;align-items:center;gap:7px;border:1.5px solid var(--line);background:var(--white);border-radius:999px;padding:9px 15px;font-size:15px;font-weight:600;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;user-select:none;min-height:44px}.chip input{position:absolute;opacity:0;pointer-events:none}.chip:hover{border-color:#bdb6d8}.chip.on{background:var(--navy);border-color:var(--navy);color:#fff}.chip.on.yes{background:var(--green);border-color:var(--green)}.chip.on.no{background:#55525f;border-color:#55525f}.chip-box{width:18px;height:18px;border-radius:5px;border:2px solid #a9a3c4;display:inline-block;flex:none;position:relative}.chip.on .chip-box{background:var(--orange);border-color:var(--orange)}.chip.on .chip-box:after{content:"";position:absolute;left:4px;top:0;width:5px;height:10px;border:solid #fff;border-width:0 2.5px 2.5px 0;transform:rotate(45deg)}.yesno{display:flex;gap:8px}.yesno .chip{flex:1 1;justify-content:center}.util-block{border:1.5px solid var(--line);border-left:5px solid var(--orange);border-radius:var(--radius);padding:16px 14px;margin-bottom:14px;background:#fcfbfe}.util-block-head{display:flex;align-items:center;gap:9px;margin-bottom:14px}.util-tag{background:var(--orange-100);color:var(--orange-dark);border:1px solid #f0c39b;font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.06em;padding:4px 10px;border-radius:999px}.util-block-title{font-weight:800;font-size:16px}.photo-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(140px,1fr));grid-gap:12px;gap:12px;margin-top:12px}.photo-tile{position:relative;border-radius:10px;overflow:hidden;border:1.5px solid var(--line);background:#000;aspect-ratio:4/3}.photo-tile img{width:100%;height:100%;object-fit:cover;display:block}.photo-tile .rm{position:absolute;top:6px;right:6px;background:rgba(0,0,0,.65);color:#fff;border:none;width:30px;height:30px;border-radius:999px;font-size:17px;line-height:1;cursor:pointer}.photo-tile .status{position:absolute;left:0;right:0;bottom:0;background:rgba(0,0,0,.6);color:#fff;font-size:11px;padding:4px 6px;text-align:center}.photo-tile .ok-badge{position:absolute;left:6px;top:6px;background:var(--green);color:#fff;width:26px;height:26px;border-radius:999px;font-size:15px;font-weight:800;box-shadow:0 1px 4px rgba(0,0,0,.35)}.photo-add,.photo-tile .ok-badge{display:flex;align-items:center;justify-content:center}.photo-add{border:2px dashed #b9b2d4;border-radius:10px;background:var(--navy-100);color:var(--navy);font-weight:700;flex-direction:column;gap:4px;aspect-ratio:4/3;cursor:pointer;font-size:14px;text-align:center;padding:8px}.photo-add span.plus{font-size:26px;line-height:1}.photo-count{font-size:13px;font-weight:700;color:var(--muted)}.photo-count.ok{color:var(--green)}.sig-wrap{border:1.5px solid var(--line);border-radius:10px;background:#fff;overflow:hidden}.sig-canvas{display:block;width:100%;height:190px;touch-action:none;background:#fff}.sig-bar{display:flex;justify-content:space-between;padding:8px 10px;border-top:1px solid var(--line);background:#fbfaff;font-size:13px;color:var(--muted)}.btn,.sig-bar{align-items:center}.btn{font:inherit;font-weight:700;font-size:16px;border-radius:10px;padding:13px 20px;min-height:50px;border:1.5px solid transparent;cursor:pointer;display:inline-flex;justify-content:center;gap:8px;text-decoration:none}.btn-primary{background:var(--orange);color:#fff}.btn-primary:hover{background:var(--orange-dark)}.btn-primary:disabled{background:#d8d4e4;color:#86829a;cursor:not-allowed}.btn-navy{background:var(--navy);color:#fff}.btn-navy:hover{background:var(--navy-700)}.btn-ghost{background:#fff;border-color:var(--line);color:var(--ink)}.btn-ghost:hover{border-color:#b9b2d4}.btn-sm{font-size:14px;padding:8px 13px;min-height:40px}.btn-danger{background:#fff;color:var(--red);border-color:#e9a49f}.btn-block{width:100%}.submit-bar{padding:6px 0 10px}.toolbar{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin-bottom:16px}.toolbar input[type=text],.toolbar select{width:auto;min-width:170px;flex:1 1 170px}.rep-table{width:100%;border-collapse:collapse;font-size:14.5px}.rep-table th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);padding:9px 10px;border-bottom:2px solid var(--line);white-space:nowrap}.rep-table td{padding:11px 10px;border-bottom:1px solid var(--line);vertical-align:top}.rep-table tr:hover td{background:#fbfaff}.rep-table a{font-weight:700;text-decoration:none}.rep-table a:hover{text-decoration:underline}.table-scroll{overflow-x:auto;-webkit-overflow-scrolling:touch}.pill{display:inline-block;font-size:11.5px;font-weight:800;letter-spacing:.04em;padding:3px 9px;border-radius:999px;text-transform:uppercase;border:1px solid}.pill-gas{background:#fff4e0;border-color:#edbc76;color:#7d4b00}.pill-fiber{background:#e6f7ef;border-color:#8fd0ae;color:#12603a}.pill-electric{background:#fdecea;border-color:#e9a49f;color:#7d1a15}.pill-telephone{background:#e9edfb;border-color:#a3b1e8;color:#24357c}.pill-other{background:#f1eff7;border-color:#c5bedd;color:#443a70}.pill-fault-yes{background:#fdecea;border-color:#e9a49f;color:#7d1a15}.pill-fault-no{background:#e6f7ef;border-color:#8fd0ae;color:#12603a}.pill-row{display:flex;flex-wrap:wrap;gap:5px}.stat-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));grid-gap:12px;gap:12px;margin-bottom:18px}.stat{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:13px 15px;box-shadow:var(--shadow)}.stat-n{font-size:26px;font-weight:800;letter-spacing:-.02em;color:var(--navy)}.stat-l{font-size:12px;text-transform:uppercase;letter-spacing:.07em;font-weight:700}.empty,.stat-l{color:var(--muted)}.empty{text-align:center;padding:46px 20px}.dl{display:grid;grid-template-columns:210px 1fr;grid-gap:2px 18px;gap:2px 18px;font-size:15px}@media (max-width:620px){.dl{grid-template-columns:1fr;gap:0}}.dl dt{font-weight:700;color:var(--muted);font-size:13px}.dl dd,.dl dt{padding:9px 0;border-top:1px solid var(--line)}.dl dd{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}@media (max-width:620px){.dl dt{border-top:1px solid var(--line);padding-bottom:0}.dl dd{border-top:none;padding-top:2px;padding-bottom:10px}}.dl dd:first-of-type,.dl dt:first-of-type{border-top:none}.detail-photos{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));grid-gap:14px;gap:14px}.detail-photos figure{margin:0}.detail-photos img{width:100%;border-radius:10px;border:1px solid var(--line);display:block;background:#000}.detail-photos figcaption{font-size:12.5px;color:var(--muted);margin-top:6px}.crumb{font-size:14px;margin-bottom:14px}.head-row{display:flex;flex-wrap:wrap;gap:12px;align-items:flex-start;justify-content:space-between;margin-bottom:6px}h1.page-title{font-size:24px;font-weight:800;letter-spacing:-.02em;margin:0 0 4px}.page-sub{color:var(--muted);font-size:14.5px;margin:0 0 18px}.login-wrap{max-width:380px;margin:60px auto;padding:0 18px}.done-icon{width:62px;height:62px;border-radius:999px;background:var(--green);color:#fff;display:flex;align-items:center;justify-content:center;font-size:32px;margin:0 auto 16px}@media print{.no-print,.submit-bar,.topbar{display:none!important}body{background:#fff}.card{box-shadow:none;border-color:#ccc;page-break-inside:avoid;break-inside:avoid}.wrap{padding:0;max-width:none}}